Our services, your home
We provide and manage a range of services to our leaseholder, shared owners and rental customers. Find out what we do, and what you can expect from us here.
Find out about your lease, our services and more. If your question isn’t answered here, just drop us a line. We’re here to help.
We appreciate what an uncertain and worrying time this is for our customers. We are continually monitoring Government advice and as a result have introduced a number of changes to our service.
It’s important to pay service charges or rent on time.
Direct Debit – the simplest way to pay automatically. Call us to set up your Direct Debit.
By phone – call us on 0345 111 0000 and pick the payment option. You’ll need your Easypay number.
In person – pay by cash or card at any post office or where you see the PayPoint sign. You’ll need an Easypay card from us to show the cashier.
Struggling to make payments?
Contact us so we can do our best to help. We have a range of free, confidential money advice services which are available to all our customers.
Whether you currently receive benefits or not, or just think you don’t qualify for extra assistance because you’re a home owner, there may be some financial support available to you.
Our service is free and confidential.
You can call us on : 0345 111 0000
We’ve put together a list of organisations that we think our residents may find helpful.